Operations platform for a service company
The client tracked jobs, technicians and stock across several spreadsheets that constantly drifted apart between departments.
Some of our work is covered by non-disclosure agreements, so we describe the substance without client names: what the problem was, what we did, and what changed.
The client tracked jobs, technicians and stock across several spreadsheets that constantly drifted apart between departments.
A store on an outdated platform loaded slowly, and stock levels diverged from the real warehouse.
Staff work on sites where connectivity is unstable or absent entirely.
The company was entering export markets with a single-language site and no product catalogue.
The interface had grown for years, features were added ad hoc, and users got lost between sections.
Several projects sat on an expensive shared hosting plan with manual FTP file updates.
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